Mobius International UK Ltd. Training Wing Courses
TERMS & CONDITIONS
By ticking to confirm you have read and understood these Term’s and Condition’s you are agreeing to abide by them and these will form the contract between Mobius International UK Ltd and yourself should you enrol on any of the courses we provide.
Course loading is by way of candidate application.
Your rights as a consumer under consumer protection legislation from time to time in force shall not be affected by these Terms and Conditions.
Mobius International UK ltd reserves the right to change these Terms and Conditions without notice, but endeavours to inform all students thereafter where applicable.
By agreeing to these Terms and Conditions you are confirming that you are able to speak, read and write English fluently. This is to ensure that at no stage on the course you misunderstand the instructions and guidance being delivered which could result in you failing the course.
If you willingly or unwillingly provided false information in your application for course and you are unable to meet course requirements, you will at that point, no longer be able to continue on the course without refund.
Candidates must supply the required documentation on application; 3 x passport photos, copies of CV, Passport ID Page, Driving License, last 3-months utility bill, RoSPA Gold or Silver Certificate Disclosure & Barring Service (DBS) Certificate and references where applicable.
Course Bookings & Payments:
All bookings to be made in writing.
Secure payments can be made over the telephone in accordance with data protection rules.
A deposit is required to reserve a place on a course by payment of 25% of the full course fee. Deposits are non-refundable unless cancellation is provided in writing within the relevant cancellation period.
Once your application for course is successful together with receipt of the deposit you will be formally notified of your accepted place on the course.
Full payment of course fees must be made paid within 15 working days prior to commencement of the course. Failing to comply will result in you losing both your place on the course and your deposit.
Course Attendance and Certification:
Students will receive Course Joining Instructions (CJI) via email to the email address provided in the application process.
If, for any reason, you don’t receive your joining instructions, it is the responsibility of the applicant who completed the course registration/booking form to contact Mobius International UK Ltd to arrange for them to be reissued.
Mobius International UK Ltd will send all correspondence via email to the email address provided at the time of booking. It is the student’s responsibility to inform us of any changes to contact details.
All course attendees that successfully pass their course will receive the Mobius Certification for that course. If the course attended includes obligatory training core competencies dictated by the Security Industry Authority, (SIA), for the purpose of obtaining a license to work within the United Kingdom, and the student meets the minimum standard on course to apply for such a license, but fails to meet the overall course standards dictated by Mobius International UK Ltd then they will still legally be able to apply for their SIA license even though they failed the course. They will not receive a Mobius International UK Ltd Certification for that course.
If you need to cancel or amend a confirmed booking, cancellation/amendment charges may incur.
If you do not attend a booked course or have not made a previous arrangement with us, the course costs are non-refundable.
Rescheduling your course
If you are unable to attend on the scheduled course date reserved, you must notify Mobius International UK Ltd by email at least ten working days prior to the course start date. If you do, we will attempt to reschedule the course date with you for any course date within the next 12 months, at the same location, subject to availability. This will incur a rescheduling charge of £90. If advance notice is not given in writing within the period mentioned then our cancellation charges will apply. If there is no available space on the requested transfer course/date, then Mobius International UK Ltd will attempt to find an alternative course/date. If no alternative dates are available, then our cancellation charges will apply.
We only allow a maximum of two reschedules per booking. You will be required to complete a new booking application if you do not attend the course within six months of the initial course start date.
Cancelling Your Course
If you decide to cancel your course outside of the relevant cancellation period and you are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
All cancellation or transfer requests must be submitted in writing and received by Mobius International UK Ltd. at least 29 days prior to the course commencing as directed:
Calendar days notice prior to start date of the course:
29 days or more Full refund less deposit
Between 15 to 28 days 50% refund less deposit
Between 1 and 14 days No refund
Failure to attend No refund
On occasion due to unforeseen circumstances Mobius International UK Ltd may find it necessary to cancel a course. In such circumstances you will be given as much notice as possible and the offer of a free transfer to another date, or a full refund of fees paid.
We operate a no refund and no cancellation policy for discounted courses.
Insufficient ID Brought to Course
It is a legal requirement to have ID on you at all time during your training with Mobius International UK Ltd. If you do not bring the required IDs to your course, you will need to be rescheduled onto another course and you will be charged a £90 rescheduling fee. If you are going to be late to the course, you must contact Mobius International UK Ltd. immediately. If you a going to be substantially late to the course, you will be rescheduled onto another course incurring a £90 rescheduling fee.
If you are late for a course or are absent from any session, we reserve the right to refuse you to continue on the course should we believe that you would not have sufficient knowledge to pass the course. In all cases, the full course fee remains payable.
Code of Conduct:
You must adhere to the high standards reasonably expected by Mobius International UK Ltd. and conduct must be in a befitting manner, at all times. Any unacceptable behaviour may result in you being terminated from course with immediate effect, without refund.
Complaints & Appeals:
If there is a problem during provision of the services, you must report it in the first instance to the course instructor. If it remains unresolved then the issue should be reported immediately to the Course Director so all efforts can be made to resolve the problem. In the event that the problem cannot be resolved you must notify Mobius International UK Ltd. in writing giving full details within 28 days of the end of provision of the services. Failure to serve notice of the complaint in accordance with the above will preclude you from being entitled to any further action against Mobius International UK Ltd. A copy of our Complaints & Appeals policy can be made available upon request.
Mobius International UK Ltd. reserves the right to take pictures and recordings of all students during activities and services. By agreeing to these Terms and Conditions you accept that all rights whatsoever in connection will be owned solely by Mobius International UK Ltd. and further accept and agree that any recordings may be used by Mobius International UK Ltd. at its absolute discretion in any manner including but not limited to its website, promotional material and advertisements.
Any data collected during the course of this booking will be stored on our computer(s) for the purpose of course materials and certificates. Such data will only be collected, processed and held in accordance with Mobius International UK Ltd.’s rights and obligations arising under the provisions and principles of the Data Protection Act 1998.
All confidential information (however recorded or preserved) disclosed by a party or its Representatives to the other party whether before or after the acceptance date of these terms and conditions, including but not limited to:
1.1.1 any information the student receives or which comes to the attention of the student relating to any Client, any relative, friend, staff member, representative, employee or acquaintance of any Client or any other person that comes to the attention of the student during the course, including but not limited to any such person’s identity, activities, travel plans, location, residential address, commercial or domestic affairs, details of alarm, entry system or key types, details of any conversations of a business or commercial nature which may be heard and/or telephone and email addresses and other communication links; and
1.1.2 any information that would be regarded as confidential by a reasonable business person relating to:
(i) the courses, business, affairs, customers, clients, suppliers, or plans or intentions of the disclosing party; and
(ii) the courses, operations, processes, know-how or trade secrets of the disclosing party;
but shall not include any information that:
1.1.3 is or becomes generally available to the public (other than as a result of its disclosure by the receiving party or its Representatives in breach of this agreement);
1.1.4 was available to the receiving party on a non-confidential basis before disclosure by the disclosing party;
1.1.5 was, is or becomes available to the receiving party on a non-confidential basis from a person who, to the receiving party’s knowledge, is not bound by a confidentiality agreement with the disclosing party or otherwise prohibited from disclosing the information to the receiving party; or
1.1.6 the parties agree is not confidential or may be disclosed.
1.2 For the avoidance of any doubt Mobius International UK Ltd. shall retain all copyright and all intellectual property rights in this document and any other documents provided, including course information, to the student. The student shall not copy, adapt, re-use or distribute the said documentation with any other person, business or entity.
1.3 Each party shall keep the other party’s Confidential Information confidential and shall not:
(a) use such Confidential Information except for the purpose of exercising or performing its rights and obligations under or in connection with these Term’s and Condition’s.
(b) disclose such Confidential Information in whole or in part to any third party, except as expressly permitted in writing by Mobius International UK Ltd.
1.4 A party may disclose Confidential Information to the extent such Confidential Information is required to be disclosed by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction provided that, to the extent it is legally permitted to do so, it should give the other party as much notice of such disclosure as reasonably possible.
1.5 This clause shall survive termination and for the avoidance of any doubt the student shall continue to comply with the obligations set out in this clause both during and indefinitely after their courses are completed. Without prejudice to the generality the student shall not make contact with, communicate with or provide information to any member of the press or media or any agent, representative or journalist acting on behalf of the press or media with a view to providing any Confidential Information.
2. LIMITATION OF LIABILITY
2.1 Nothing in these Term’s and Condition’s shall limit or exclude the liability of either party for:
2.1.1 death or personal injury caused by negligence,
2.1.2 fraud or fraudulent misrepresentation or wilful default; and
2.1.3 any matter for which it would be unlawful to exclude or restrict liability.
2.2 Subject to clause 2.1, Mobius International UK Ltd. shall not have any liability to the Student, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss, loss of anticipated savings or for any indirect or consequential loss arising under or in connection with our Courses.
By agreeing to these Term’s and Condition’s you acknowledge that you are engaging in activities that involve a level of risk. These risks include (but are not limited to) physical injury or even death. By engaging in the activities provided by Mobius International UK Ltd. you agree to assume these risks and agree to release and discharge Mobius International UK Ltd and its directors, employees, subcontractors and agents from any direct, indirect or consequential loss or damage and all and any claims, actions, proceedings, liabilities and costs arising from, or in any way connected with, the activities.
For the avoidance of doubt Mobius International UK Ltd and any of its employees or contractors, will not be liable for any loss or damage to any personal property or vehicle belonging to the student during provision of the courses, this also includes any fixed penalty notices such as parking, speeding or other traffic related fines.
2.3 Subject to clause 2.1 and clause 2.2:
(a) Mobius International UK Ltd. shall not be liable for any damage to the student’s or any third party’s property save to the extent caused by the negligence of Mobius International UK Ltd. or any breach of contract by Mobius International UK Ltd; and
(b) Mobius International UK Ltd’s total liability to the student in aggregate, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this agreement in aggregate shall be limited to:
(i) the payments received by the Mobius International UK Ltd. under the relevant course; and
(ii) in respect of all claims (connected or unconnected) in any consecutive twelve month period, the equivalent of the total payments made by the student to Mobius International UK Ltd. in that period;
providing that, where Mobius International UK Ltd. is able to successfully claim under any insurance policy it has in place, its liability shall be limited to the amount successfully recovered by Mobius International UK Ltd. under such insurance policy if this amount is greater than the sums set out above.
2.4 Mobius International UK Ltd. shall not be responsible to the student for any failure to perform its obligations under these Terms and Conditions, if there is a corresponding failure by the student to perform their obligations under the agreement.
2.5 This clause 2 shall survive termination.
3. FORCE MAJEURE
Mobius International UK Ltd shall not be liable to the student as a result of any delay or failure to perform its obligations in relation to these Terms and Conditions if and to the extent such delay or failure is caused by an event or circumstance which is beyond the reasonable control of Mobius International UK Ltd.
4.1 The student shall not (except with the prior written consent of Mobius International UK Ltd.) directly or indirectly solicit or entice away (or attempt to solicit or entice away) from Mobius International UK Ltd:
4.1.1 any Representative employed or engaged by Mobius International UK Ltd. other than by means of a national advertising campaign open to all comers and not specifically targeted at any of the Representatives of Mobius International UK Ltd; and/or
4.1.2 other students.
4.2 The restrictions set out in clause 4.1.1 shall commence from acceptance until 12 months after the course has been completed.
5.1 Any notice required to be given to a party under or in connection with these Term’s and Condition’s shall be in writing and shall be delivered by hand or sent by pre-paid first-class post or other next working day delivery service, to Mobius International UK Ltd’s registered address.
5.2 Any notice shall be deemed to have been received if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address, or otherwise at 9.00 am on the second Business Day after posting.
5.3 This clause 5 does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution. A notice required to be given under this agreement shall not be validly served if sent by fax or e-mail.
6. MISCELLANEOUS PROVISIONS
6.1 No variation of these Terms and Conditions shall be valid unless it is in writing and signed by, or on behalf of, each of its parties.
6.2 A waiver of any right or remedy under these Term’s and Condition’s is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A failure or delay by a party to exercise any right or remedy provided under these Term’s and Condition’s or by law shall not constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict any further exercise of that or any other right or remedy.
6.3 If any court or competent authority finds that any provision of these Terms and Conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions shall not be affected. If the invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
6.4 These Terms and Conditions constitute the entire Terms and Conditions between the parties and supersede and extinguish all previous drafts, agreements, arrangements and understanding or agreement between them, whether written or oral, relating to their subject matter.
6.5 Each party acknowledges that, in accepting these Terms and Conditions, it has not relied on, and shall have no right or remedy in respect of, any representation or warranty (whether made negligently or innocently) that is not set out in these Terms and Conditions. Nothing in this clause 6.5 shall limit or exclude any liability for fraud.
6.6 The student shall not, without the prior written consent of Mobius International UK Ltd, assign, transfer, subcontract or deal in any other manner with all or any of its rights or obligations under these Terms and Conditions.
6.7 Mobius International UK Ltd. may, at any time, assign, transfer, subcontract or deal in any other manner with all or any of its rights or obligations under these Term’s and Condition’s.
6.8 Nothing in these Terms and Conditions are intended to, or shall operate to, create a partnership between its parties, or to authorise either party to act as agent for the other, and neither party shall have authority to act in the name or on behalf of or otherwise to bind the other party in any way.
6.9 A person who is not a party to these Terms and Conditions shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions.
6.10 Each party shall and shall use all reasonable endeavours to procure that any necessary third party shall promptly execute and deliver such documents and perform such acts as may reasonably be required for the purpose of giving full effect to these Term’s and Condition’s.
6.11 Mobius International UK Ltd. make no suggestion, offer or guarantee of additional or increased employment by Mobius International UK Ltd. or any other party, as a result of a student attending, or passing any of our courses.
7. GOVERNING LAW AND JURISDICTION
7.1 Any dispute or claim arising out of or in connection with our Courses or these Terms and Conditions, or there subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
7.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or its subject matter or formation (including non-contractual disputes or claims).